Cancellation policy

Subscribe & Save Subscribing is optional. You can buy any product once instead.

Price and frequency. A subscription gives you 15% off the one-off price on every delivery, including the first. You choose how often it's delivered when you subscribe (for example every 2, 3 or 4 months for creatine, or every 1 or 2 months for 30-day packs). The price, the frequency and the date of your next charge are shown before you pay and in your account.

Payment. We charge the card you subscribed with on each renewal, then dispatch the same or next working day. UK delivery is free. We'll email you a reminder before each upcoming payment.

Skip, change or cancel, any time. Log in to your account (Account → Subscriptions) to skip a delivery, change the date or frequency, update your card or address, or cancel. There is no minimum term and no cancellation fee. Cancelling stops future deliveries; it doesn't affect an order already paid for.

Your 14-day right to cancel. You can cancel within 14 days of receiving your first delivery under the Consumer Contracts Regulations 2013 (sealed goods with the seal intact). See our Refund policy.

If a payment fails, we retry up to 3 times, 7 days apart, and email you each time. If all retries fail, the subscription is cancelled and we tell you.

If an item is out of stock at renewal, we'll retry for up to 5 days, then skip that delivery and tell you. You aren't charged for a skipped delivery.

Questions: info@takeanima.com · Anima Labs Ltd, 66 Paul Street, London EC2A 4NA · Company no. 17280199